Some Directioners are absolutely devastated. When One Direction were slated to perform in the Hersheypark Arena in Hershey, Penn., some tickets were supposed to include a meet and greet with the band … and now, for a lot of unlucky girls, that ain’t happening.

CBS 21 reports that Hersheypark accidentally marked all VIP ticket packages to include meet and greets, when in actuality, only a select few included access to shake hands with 1D. Directioners were heartbroken over the error. Hersheypark tried to make amends by offering $180 in refunds for each ticket as well as free tickets to the amusement park, but a lot of fans are still disheartened.

“It would be devastating to see the other girls get ushered back to meet them when we knew we had the chance,” Jaelyn Swisher, a girl who saved up a ton of babysitting money to get her tickets, told CBS. A group of fans who lost their meet and greet access, including Swisher and her BFF Amanda Morris, are trying to contact One Direction to see if the lads can do anything further to rectify the issue and make their dreams come true.

“We’re just trying to reach out to them and tell them because we think that if they know they would try and do something about this because they say they care about us so much and we know they would try and do something,” Morris said. Swisher added, “Even though all their fans always tell them how much they love them and what they do for them in life, just to be able to be face-to-face with them and explain that would be a life changing moment.”

Now, the only place to find tickets that include meet and greets is eBay — and they’re running up to $3,000 a piece. Sure, it’s rather steep. But let’s be honest: Face time with young men this beautiful is priceless. Here’s hoping everyone involved can make this right!

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