Thought Concert Tickets Were Bad? This Fast Food Chain Is About to Roll Out Menu Surge-Pricing
Wendy's will soon be following in the footsteps of ridesharing apps like Uber and Lyft by introducing surge pricing — also known as dynamic pricing, which is what Ticketmaster uses.
This means that menu prices for iconic Wendy's items like the Frosty, Baconator or spicy chicken nuggets will no longer be set prices, but rather will be subject to change throughout the day based on location, time and demand.
Factors such as weather, busy lunch hours and more can also affect fluctuating prices.
Wendy's CEO Kirk Tanner first revealed the fast food company's plans in early February.
"As we've previously shared, we are making a significant investment in technology to accelerate our digital business," Wendy's told the outlet, according to USA Today.
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The fast food chain is even working on "AI-enabled menu changes."
"In addition to evolving our loyalty program, one of the other benefits of these investments will be the flexibility to change the menu more easily and to offer discounts and value offers to our customers through innovations such as digital menu boards, which will roll out in some U.S. restaurants," Wendy's shared.
"We plan to test a number of features such as AI-enabled menu changes and suggestive selling based on factors such as weather that we think will provide great value and an improved customer and crew experience," the company said.
Wendy's Will Start Surge-Pricing in 2025
The drastic new changes to Wendy's pricing are set to begin in 2025.
"Beginning as early as 2025, we will begin testing a variety of enhanced features on these digital menu boards like dynamic pricing, different offerings in certain parts of the day, AI-enabled menu changes and suggestive selling based on factors such as weather," a Wendy's spokesperson told Fox News Digital.
The move is an effort to "allow Wendy's to be competitive and flexible with pricing [and] motivate customers to visit and provide them with the food they love at a great value."
How Much Have Wendy's Prices Gone Up?
Even without surge pricing, Wendy's is known for being one of the more expensive fast food restaurants in the U.S., especially in recent years.
"Data from consumer transparency platform PriceListo has already determined that Wendy’s is the most expensive fast-food chain in the U.S. after menu costs rose 35 percent due to inflation between 2022 and 2023," the New York Post reports.
According to Eat This, Not That, the average menu price of an item at Wendy's is $6.63.
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