Casper Spectrum Customers: Service Outage Scheduled for Early Morning Thursday

Local Spectrum customers can expect a scheduled outage on multiple services during the early Thursday morning hours (May 9th, 2024).

Spectrum customers may have received a text message or email that stated:

Service Maintenance Tonight

To provide you with the fastest internet speeds and highest quality service, we are performing maintenance in your area tonight.

Here's What You Can Expect:

• During the overnight maintenance work, your service may be temporarily affected.
• Access to 911 through Spectrum Voice will be unavailable during this maintenance window. Please be prepared with other options, such as a charged cell phone, in case of an emergency.
• The maintenance will take place automatically, and no action is required on your part.
• Full service will return when the maintenance is finished.

If you experience any connectivity issues after the maintenance is complete, please follow our troubleshooting steps.

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The outage is scheduled to take place sometime between 12:00 am and 6:00 am.

Services that will be interrupted include:

• Television (cable)
• Internet
• Voice (telephone)

No other information was given about duration of the outage.

Spectrum also suggested that you have a charged cell phone for emergencies.